Shipping and Returns
SHIPPING - Orders generally ship within 5-10 business days from the time they are ordered. I use USPS shipping services, which generally arrive domestically within 1-3 business days. Due to recent delays with the USPS, some orders have taken up to 2 weeks to arrive. Single cards ship with a stamp and no tracking. I also offer free shipping for orders over $35.
NON-CUSTOM RETURNS - I offer free returns on all basic product for up to 30 days from the time of purchase. In order to return your item, please use the contact form, and include your order number and contact information. I will follow up with a free return label, which you can affix to the original package you received your product in and send it back to me. Once I receive the product back, you will receive a discount for 100% of the value of your product. There may be delays during the holidays and a return/refund may not be able to be dealt with until after.
CUSTOM ORDERS - I cannot offer returns for custom orders as the piece was made specifically for you, if there is an issue with your order, please reach out to me via the contact form.