Shipping and Returns

SHIPPING - Orders generally ship within 2-3 weeks from the time they are ordered unless the home page says otherwise. I use USPS shipping services, which generally arrive domestically within 3-5 business days. I also offer free shipping for orders over $50.

NON-CUSTOM RETURNS - In the event of an issue with your product, I offer returns on all product for up to 10 days from the time of delivery. In order to return your item, please use the contact form, and include your order number and contact information or email art@sarahrozie.com. I will follow up with a free return label, which you can affix to the original package you received your product in and send it back to me. Once I receive the product back, I will send your replacement piece or you will receive a discount for 100% of the value of your product. ​There may be delays during the holidays and a return/refund may not be able to be dealt with until after. 

CUSTOM ORDERS - I cannot offer returns for custom orders as the piece was made specifically for you, if there is an issue with your order, please reach out to me via the contact form.